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filler@godaddy.com
Refund Policy for Floral Arrangements:
We at May's Floral Boutique strive to provide you with the best quality floral arrangements and customer service. However, we understand that there may be instances where a refund is necessary. Please take note of our refund policy outlined below:
1. Refunds are available within 5 days of delivery. To be eligible for a refund, you must notify us within this timeframe.
2. Refunds will be issued for the following reasons:
- Damaged flowers upon delivery.
- Incorrect or incomplete order fulfillment.
- Delivery of the wrong floral arrangement.
3. To request a refund, please reach out to our customer service team through our contact page on our website. Include your order number, a detailed description of the issue, and any supporting evidence such as photographs, if applicable. Our customer service team will review your request and respond as soon as possible.
4. Refunds will be issued in the original form of payment used for the purchase. Please allow for up to [10] business days for the refund to be processed and reflected in your account.
5. We reserve the right to refuse a refund if the request falls outside the 5-day window or if the issue is deemed to be caused by customer mishandling, neglect, or failure to follow care instructions provided with the floral arrangement.
6. In certain cases, we may offer a replacement as an alternative to a refund, at our discretion.
Please note that our refund policy is subject to change, and any modifications will be updated on our website. We appreciate your understanding and cooperation.
If you have any further questions or concerns, please don't hesitate to contact our customer service team through our contact page.
Thank you for choosing May's Floral Boutique.
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